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Building and Trusting a Cloud Bank

"Fail fast and fail often" - not only does the Silicon Valley mantra speak volumes on the relentless pursuit of innovation, it also highlights technology's power of unpredictability. But when creating a bank from scratch, the art is in combining pace of change and stability.

So when your boss thinks you are the next Google, the regulators say "what the cloud" and customers only care about being there 24/7 - what do you do? With a year to do it, you won't get the resilience you need by coding AI-style self-healing capabilities into your infrastructure. Instead, you aim for simple, safe and scalable.

We will discuss how Starling Bank, part of the new movement in FinTech challenger banks, is innovating whilst addressing the need for resilience in a world where failure is everywhere.

We are a fast-paced tech company, built around an integral team of engineers aiming at a completely new way for people to see their money. But people have strong and specific expectations when you are handling their cash. We will explain how we use techniques like failure injection and rapid, continuous delivery to build a cloud bank that customers can trust with their money and the regulator can trust with their guarantee.


Greg Hawkins

Former Chief Technology Officer @starlingbank

Greg Hawkins is an independent consultant on tech, fintech, cloud and devops and advisor to banks in the UK and Australia. He was CTO of mobile challenger Starling Bank from 2016-2018, during which the fintech start-up acquired a banking licence and went from zero to smashing through the 100K...

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