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Presentation: BBC iPlayer: Architecting for TV

Track: Architectures You've Always Wondered About

Location: Fleming, 3rd flr.

Duration: 1:40pm - 2:30pm

Day of week: Monday

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What You’ll Learn

  1. Find out some of the challenges BBC had building the iPlayer for a multitude of devices.
  2. Learn some of the issues they encountered and solutions they developed.
  3. Hear some of the mistakes they made along the way and the lessons learned from them.

Abstract

TV apps have seen an explosion in usage over the last few years as audiences start the slow migration away from traditional broadcast viewing. For iPlayer, TV has become the dominant platform, with over half of iPlayer consumption coming from the biggest screen in the house via thousands of models of smart TVs, streaming sticks, games consoles and set top boxes. Achieving universal reach — whilst also pushing the boundaries of experience — comes at a price however. In this talk we explore the challenges of TV application development; from our early days chasing new native experiences, to the development of our open source libraries and standards-based certification. We’ll also touch on the next steps for iPlayer as we blur the lines between broadcast and IP television.

Question: 

What is your talk about?

Answer: 

For the last 10 years my life has been TV application development, and everyone asked me what is that? They assume it's all native development. But it's just JavaScript, they're just web sites. My talk is more about iPlayer, demystifying that, how we built the front-end, how we scale. It's our engineering journey as we've moved from 14 different codebases just for the iPlayer on TV, we've now got two, how that's worked, how standards have helped us.

Question: 

What are the frameworks, the tools, the technology you are using?

Answer: 

Unfortunately until very recently TV browsers wouldn't typically manage React mainly for memory reasons but also because of some of the some of the JavaScript functions you'd expect don't exist in all these browsers. We've got a homegrown application framework called TAL which is open source. We just want one codebase. We want to make sure that works on as many devices as possible. Because we're a public service organization, we've got this challenge of universality where when we build an app or when we make things available so the audience it has to be available to the widest range of people possible which means we have to target all the devices on the market not just the ones we'd ideally target. That's a difference from other video on demand providers who can target these particular TVs because they're the easiest to work with, whereas we we've had to target everything. To be fair, TVs today are a lot better than they were 10 years ago so it is slightly different. TVs today are way better than they were 10 years ago, so the challenge isn't quite the same but still we need something that is really a responsive experience for people, that's personalized, that's going to run on every device that we can think of not just the best ones.

Question: 

What about the server side?

Answer: 

We started off everything was client side. Then slowly evolved to being server side rendered yet still giving the impression that you've got this client side application. So really it's a hybrid app that pretends it's a local experience but it's actually all server side smoke and mirrors. That's part of our learning process for the last five years because the other thing that we did was we used to have five different apps so we had a news app, a sports app, and we merged it all into one codebase so effectively it all became one codebase, one application across thousands of different devices. It still looks like it's five different experiences. We can't hide the fact that is actually all server side. It still feels responsive and the interactions that old people expect.

Question: 

What are some of the other areas you're talking about?

Answer: 

What I was going to talk a lot about was was some of our failures, particularly as we've scaled and become more personalized -we do have a big audience-, we get very peaky traffic. It's 8:00 at night, we get massive spikes as people start different programs part of the broadcast. We get very spiky traffic, it's very unpredictable. A lot of the work we've done is around making sure that the audience doesn't just see errors any time one of those spikes occurs. Because we do a lot of live stuff, they tend to be very high traffic but spiky. People do things like they just tune in for the last couple of minutes of a match and then take down a whole system.

There are a lot of examples where we've learned the hard way. Every time a video didn't play properly it would take you back to the home page. It was starting to be to be an issue then everyone was landing on the home page.We came with some creative solutions. But there's a myriad of lessons that hopefully people if they find themselves in similar experiences will find it useful.

Question: 

Who is the main persona of the talk?

Answer: 

I suppose it's fellow engineers like me who perhaps don't know anything about how that whole ecosystem of TV apps works. It's really a bit about demystifying it but also there's so many things we can learn from each other. That's the point at these conferences. It's really just the fellow engineer who wondered how does that work.

Speaker: David Buckhurst

Engineering Manager @BBC

David Buckhurst is an engineering manager at the BBC, where he looks after the teams who develop interactive TV applications such as iPlayer and Red Button. David has a long history of working with complex device-based challenges. He has been a vocal advocate of automated testing for years, having really seen the value of automation while developing emulator technology such as Apple’s Rosetta. More recently, he led the development of Hive CI, the BBC’s device testing cloud, and adopted an open development approach that has made many of the BBC’s testing tools available open source.

Find David Buckhurst at

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