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Presentation: Lessons Learned Implementing ChatOps

Track: SPONSORED SOLUTIONS TRACK II

Location: Henry Moore, 4th flr.

Duration: 10:35am - 11:25am

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Slides: Download Slides

Abstract

Email overload, distributed teams and excessive meetings have caused many organizations to move their DevOps teams to messaging platforms and thus adopt ChatOps workflows. With thousands of open source installs and hundreds of customer implementations, we have a few lessons to share on interesting DevOps workflows, how incidents can be effectively communicated across distributed teams and what messaging in secure and regulated environments should look like.

The main takeaway? Open source software and open APIs give organizations the freedom to adjust their communications infrastructure to their specific needs and transition successfully to ChatOps.

Case studies will include how a leading Silicon Valley decacorn, a major U.S. federal agency, and two of the 10 largest investment banks in the world use ChatOps in their organizations.

Speaker: Corey Hulen

CTO and Co-founder @Mattermost

Corey Hulen is the CTO and co-founder of Mattermost, Inc., creators of the open source enterprise messaging workspace built for privacy-conscious organizations. Prior to Mattermost, he founded Tempo AI, a machine intelligence startup spun out from Stanford Research Institute, which was acquired by Salesforce.com. Before that, Corey served as an engineering manager and architect for Microsoft Office in its enterprise software business across the SharePoint and Business Intelligence product lines. He is an alumnus of California Polytechnic State University.

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