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Presentation: Tough Call: Handling “Difficult” Remote Conversations Like A Pro

Track: Leading Distributed Teams

Location: Mountbatten, 6th flr.

Duration: 10:35am - 11:25am

Day of week: Wednesday

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Abstract

All leaders have to have difficult conversations, with individuals and with groups.  Whether you’re supporting a team to have “robust discussions” to collaborate on a high-stakes problem; resolving disruptive personality clashes; or telling someone they aren’t getting a promotion the role of the leader is challenging.

And when those conversations have to happen remotely, online… there’s a whole other level of complexity. In this session you’ll learn tricks and tips that have worked for distributed-working pioneers, and find ways to apply them for yourself.

Speaker: Judy Rees

Remote Collaboration Consultant

Judy Rees works with senior leaders, operational managers, teams, coaches, and all kinds of “change professionals” to develop advanced communication skills. Her specialism is supporting highly diverse teams to connect effectively, even when members rarely (or never) meet in person. She facilitates online meetings, workshops, conferences and unconferences and teaches great-in-the-room facilitators and trainers to do their thing remotely.

As a former news journalist and media executive, she’s been working with geographically distributed teams since long before it became mainstream. She’s the co-author of the specialist bestseller Clean Language: Revealing Metaphors and Opening Minds as well as a number of ebooks and online courses, including Virtual Leadership Secrets. A former journalist and media executive, she is based in London.

Find Judy Rees at

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