Speaker: Jessica DeVita

Jessica DeVita is a Senior Applied Resilience Engineer at Netflix where she investigates incidents and outages in production software. She is working on her MSc. in Human Factors and Systems Safety at Lund University where she is studying automation surprises in configuration management tooling. She has 20 years of experience in IT operations across industries such as medical device, entertainment, and large scale cloud computing. Previously at Chef Software, and at Microsoft, she has been invited to speak at conferences around the world on human factors, post-incident review, and devops tooling and practices.