Dr. Yaping (Luna) Luo is the Global Head of Developer Experience (DevEx) & System Engineering at ING, where she leads the platform engineering teams that focusses on developer experience, continuous integration, and system engineering as part of ING’s One Engineering System (1ES) — the engineering backbone that enables more than 15,000 engineers to design, build, test, and operate software with consistency, reliability, and operational excellence.
Dr. Luo also leads ING’s global AI in Engineering transformation, driving the adoption of AI‑assisted development, intelligent engineering workflows, and emerging agentic capabilities to elevate software delivery at scale.  She is passionate about creating environments where engineers thrive, teams own their outcomes, and technology becomes a force multiplier for business impact.