Frequently Asked Questions

Here is a list of frequently asked questions, if you can't find the answer to your question below, please contact

How do I get a group discount?
We do offer discounts for groups as small as 3 attendees. Please email with the number of attendees you would like to register and we will send you your custom promo code. You will be able to register as a group or individually with the code.

Are there any discounts for non-profit companies or students?
We do not offer any discount for non profit companies or students at the moment.

Can I transfer my registration to another attendee?
If you can no longer attend QCon, you can transfer your registration to another person if you contact by February 17th with the following details for the new participant: first name, last name, email, position, company and phone number.  

Can I share my badge with my colleagues?
No, badge sharing is not allowed at QCon.

Can I cancel my registration and get a refund?
We Do Not Offer Refunds. Once paid, registration fees for QCon are non-refundable.

Are breakfast and lunch included? 
A light continental breakfast is included as well as a buffet lunch with vegan /vegetarian /gluten-free /dairy-free options.

Can I get an invitation letter for a visa application or border control? 
Please email us the following information at Full name as on passport, company name, position, if you have been to London before and if so, on what dates. Note that we encourage you to apply for a visa before buying a conference ticket as we will not refund your registration fee if your visa application is turned down.  

Is there any discount for returning attendees (alumni)?
We offer GBP100 off of a QCon London conference ticket to returning attendees as a thank you for their loyalty.

Why do I need to be charged VAT on this ticket purchase?
The place of supplies of services in respect of admission to this QCon event is dictated by where the event actually takes place. In this case as the conference is to be held in London, the VAT place of supply is the UK and so we are required to charge UK VAT to an attendee and file and submit the VAT charged quarterly to the HM Revenue and Customs.

How do I select my workshops?
If you purchased a ticket including workshops, you will receive an email with your access code to login on the QCon website and pick your workshops online. You need to pick your workshops ASAP to secure your seat as workshops have limited availability and selections are on a first-come, first-served basis. Please check your spams if you can't find the email from  

Can I pick 2 half-day workshops on a different day?
No, if you purchase one day of workshop(s), you can either attend on Thursday or Friday. You can’t select a half-day workshop on Thursday and a half-day workshop on Friday.

Is there a call for papers?
We do not have a formal CFP and usually directly invite our speakers, however, we do have a submission form for spontaneous submissions on

Will there be a cloakroom?
Yes, it is on the Ground floor of the conference venue, QCon attendees can leave their luggage, coat there while they are attending presentations / workshops.

Is there childcare?
There will be an unsupervised family room available in the QEII for your use.

Should you require childcare services, you may contact the following organization:
PMC Nursery:
Rates: £26 per hour, 2 hour minimum

Note: This should be booked by February 20th to ensure availablity. 

QCon Subsidy & Eligibility:
If childcare is contracted by an attendee and takes place in the QEII during the week of QCon (Monday, March 5, 2018 to Friday, March 9, 2018) and if the attendee is a verified attendee on the QCon conference attendee list, QCon will contribute £50 towards the expense of this childcare service with proof of payment.

C4Media and QCon do not endorse nor vouch for PMC Nursery. C4Media and QCon can assist in making the connection between the attendee and PMC Nursery but will not be held responsible nor liable for any injury, illness, death, loss, or damage.