Digital Exclusion & How to Change It

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We're in 2023 and the way we access healthcare has changed greatly from even a few years ago. You can book yourself a doctor's appointment using the web and have the consultation via video call, so that now you don't need to take the whole morning out for just a 15 minute visit!

But who is excluded when so many healthcare processes are now digital-first? How can we ensure the health of the most vulnerable in society is improved and not hindered by our rush to web-first tech? How can we all - yes, you included - be part of the solution? 


Sareh Heidari

Senior Software Engineer @Accurx

Sareh Heidari is a Londoner and is currently a Senior Software Engineer at Accurx, a health tech startup, working with the NHS ensuring everyone involved in a patient's care can communicate with each other. Prior to this, she worked at BBC News on the home page and articles pages. She cares about accessibility, web performance and ensuring user needs are centred when designing and building websites. She's worked on sites with a global reach of millions of visitors a week and enjoys learning about the ways that technology can be used to empower those most marginalised.

In her spare time, she enjoys reading speculative fiction and going on day-long walks.

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Tuesday Mar 28 / 10:35AM BST ( 50 minutes )


Windsor (5th Fl.)


Healthcare Accessibility processes


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