Strategy & Principles to Scale and Evolve MLOps @DoorDash

MLOps has become a major enabler to successfully operationalize ML applications and for ML practitioners to realize the power of ML to bring impact to business.  The journey to implementing MLOps will be unique to each company. One common thread to successfully adopt MLOps is the need for a strategy and a set of principles. 

At DoorDash, we’ve been applying MLOps for a couple of years to support a diverse set of ML use cases, such ETA predictions, the Dasher assignments, personalized recommendation of restaurants and menu items and more, and to perform large scale predictions at low latency.

This session will share our approach to MLOps, the strategy and principles that have helped us to scale and evolve our platform to support hundreds of models and billions of predictions per day, and deep dive on the technical aspects of scaling our feature store and prediction service.


Hien Luu

Sr. Engineering Manager @DoorDash

Hien Luu is a Sr. Engineering Manager at DoorDash, leading the Machine Learning Platform team. He is particularly passionate about the intersection between Big Data and Artificial Intelligence. He is the author of the Beginning Apache Spark 3 book. He has given presentations at various conferences such as Data+AI Summit, XAI 21 Summit, MLOps World, YOW Data!, appy(), QCon (SF,NY, London).

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