Speaker
Abstract
Engineering Enablement teams have big dreams to support developers across their organization by smoothing sharp edges to help teams achieve speed and stability within the services they provide.
Our instinct can be to think about Enablement through the tools, services and platforms we build. However, the tools we build are not guaranteed to succeed or even be what teams are looking for; enablement teams must keep collaboration and shared goals at their heart.
In this presentation, I will share my experience while leading an Enablement Team supporting the iPlayer and Sounds teams within the BBC. I’ll talk through 5 principles we used to build support, make broad impact to teams and inspire change. I will give examples for how we applied these principles, the challenges we faced and the successes which enabled our team to expand our support to the whole organisation.
Topics
QCon London 2023 is a three day conference for senior software engineers, architects and team leads. An international program committee of working engineers selects every session. Patterns and practices, not products and pitches.
Part of the track
Paving the Road: Enhancing Developer Productivity and Experience Hosted by Nayana Shetty Principal Engineer @LEGO_GroupFrom the same track
Wednesday 29 March
10:35 Fleming (3rd Fl.) Session Teamwork 5 Principles for Enablement with (Almost) Nothing to do with Building Tools Steph Egan Principal Software Engineer @BBC Engineering Enablement teams have big dreams to support developers across their organization by smoothing sharp edges to help teams achieve speed and stability within the services they provide. 11:50 Fleming (3rd Fl.) Session platforms Available, Affordable, Attractive: Enabling Platform Adoption Olga Sermon Senior Engineering Manager @Superawesome This talk is focusing on the problem of adoption: what we at SuperAwesome have tried so far, what worked well, what did not work and what we did to overcome those challenges. 13:40 Fleming (3rd Fl.) Session platforms How to Apply a Product Mindset to Your Platform Team Tomorrow Jelmer Borst PM Platform Products @Picnic Technologies In this talk, we'll explore the benefits and challenges of how organizations can make the shift from a traditional infrastructure team to 'platform as a product'. We'll focus on how to use a product mindset to your platform team with simple tips, even when you don't have a product… 14:55 Fleming (3rd Fl.) Session graphql Go Far, Go Together - Growing the Netflix Federated Graph Kavitha Srinivasan Senior Software Engineer @Netflix Around 2019, Netflix started experimenting with a federated GraphQL architecture to build a unified GraphQL API. This was a major undertaking involving several teams. To facilitate adoption, we invested heavily in good developer experience and education. 16:10 Fleming (3rd Fl.) Session platforms Using Customer Obsession to Drive Platform Adoption Varun Achar Director of Engineering @Razorpay Investing in Platform teams is a natural pitstop that organizations need to take as they scale. However, to realise the value of investing in Platform teams often take a large amount of time.