Using Customer Obsession to Drive Platform Adoption

QCon London 2023

Session platforms

Using Customer Obsession to Drive Platform Adoption

Wednesday Mar 29 / 04:10PM BST, Fleming (3rd Fl.)

Abstract

Investing in Platform teams is a natural pitstop that organizations need to take as they scale. However, to realise the value of investing in Platform teams often take a large amount of time. 

This delayed realisation of value is often accompanied by struggles in driving adoption, unclear goals, unsatisfied stakeholders, and demotivated platform teams.

In this talk, we walk you through a similar journey of driving adoption and what strategies were used to:

  • Defining the right goals for a platform product at various stages of it’s maturity
  • Leveraging your stakeholders the right way
  • How focusing on DX can help accelerate your team’s success

Topics

platforms adoption success case study
76% senior dev or higher
1:11 speaker ratio
60+ practitioners

QCon London 2023 is a three day conference for senior software engineers, architects and team leads. An international program committee of working engineers selects every session. Patterns and practices, not products and pitches.

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