Navigators: Decentralizing Decisions and Empowering ICs at Carta

QCon London 2024

Session staff+

Navigators: Decentralizing Decisions and Empowering ICs at Carta

Monday Apr 8 / 11:45AM BST, Whittle (3rd Fl.)

Abstract

As organizations grow, maintaining communication channels between individual contributors (ICs), managers, and executives is vital. At Carta, we have harnessed the power of this small group of senior engineers to bridge the gap between innovation and executive decision-making. We call this group the Navigators. In this session, we’ll discuss why Carta started the Navigators program, how we formed our initial group, what we’ve learned so far, and how you might leverage a similar program in your own organization. 

Bureaucracy and power dynamics can make decision-making harder. Executives can also begin to feel disconnected from the engineers. At Carta, we have leveraged a clear, written engineering strategy, in combination with our Navigators who serve to help teams interpret the engineering strategy within their domains. Navigators replace a need for consensus and boost velocity by combining technical context, domain context, strategic alignment, and judgment to make engineering decisions more quickly.

We’ll discuss how Carta views the roles of Directors and Navigators within the organization, juxtaposing a team and execution focus with that of the long-term health and productivity of software and systems. We will also dig into some specific scenarios where our Navigators have helped increase velocity and drive organizational alignment.

Finally, we’ll look forward to the next iteration of the Navigators and provide some ideas for how you might start a similar program at your organization. By leveraging Senior ICs and your management chain, you can create an environment where engineers are more closely aligned to your strategy and accelerate decision making.

Interview

Shawna: I tend to work across several different verticals. Lately, I’ve been working on partnerships, specifically around our API offering. While my role is as an engineer, I additionally get to work on product, business, and go-to-market efforts. I’ve been spending some time with our compensation product and working on molding our vision for that product’s future. Onboarding new hires is a passion of mine, so I also work on our program for our new engineers.

Dan: As the right hand to the CTO, I serve as the conduit to bring the CTO’s vision deeper into the engineering organization. I drive much of our engineering strategy, and recently I’ve been working closely with our Platform teams specifically to ensure they have a direct line to the CTO priorities. I also spend a lot of time making sure we build an engineering organization people want to work in.

We believe that engineering organizations should prioritize efficiency and accountability in their decision-making processes, not consensus. Building consensus is arduous and time-consuming. And often, it results in only marginal improvements or merely reaffirming existing choices. We are excited to share our shortcuts. You can empower your ICs to streamline decision-making and achieve favorable outcomes.

Our talk is primarily geared toward senior ICs and anyone (from executives to directors) who relies on them to help make or inform decisions. Ultimately, we believe current and future leaders across the IC/Manager spectrum would each find our presentation informative.

Attendees should leave with an understanding for how to advocate, adapt, and implement these transformative changes in their organization’s decision-making processes.

Topics

staff+ leadership strategy decision making collaborative leadership ic authority
76% senior dev or higher
1:11 speaker ratio
60+ practitioners

QCon London 2024 is a three day conference for senior software engineers, architects and team leads. An international program committee of working engineers selects every session. Patterns and practices, not products and pitches.

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