Team Topologies as the 'Infrastructure for Agency' with AI

Summary

Disclaimer: This summary has been generated by AI. It is experimental, and feedback is welcomed. Please reach out to info@qconlondon.com with any comments or concerns.

The presentation explores how organizational structures can effectively integrate AI through the principles of team topologies.

Main Points:

  • Bounded Agency: The concept of bounded agency is emphasized as crucial for clarifying missions and responsibilities within an organization, making it better suited for humane and effective AI adoption.
  • Organization for Value Flow: Organizations should start with understanding the value they provide and aim for a rapid, safe, and sustainable flow of value. A clear team purpose facilitates this, enhancing organizational observability.
  • Key Principles for AI and Teams: The presentation focuses on four main principles:
    • Trust in teams and AI grounded in bounded agency.
    • Avoiding unbounded access to data to maintain security and efficiency.
    • Empowering teams to steward AI using team topologies principles.
    • Framing decisions around architecture and technology with these principles.
  • AI Governance: Governance should not only exist in policies but be embedded in system architectures to scale effectively, signaling the importance of enterprise architects' roles.
  • Organizational Success with AI: Successful organizations are not those with the most advanced models, but those organized for trust, clarity, and bounded autonomy, following blueprints provided by team topologies.

Conclusion:

The session concludes with a discussion on the need for possibly extending vocabulary to describe new interaction patterns and team structures arising from AI integration, acknowledging the dynamic nature of technology and organizational needs.

This is the end of the AI-generated content.


Abstract

The book Team Topologies Second Edition (2025) demonstrates convincingly that organizing business and technology for fast flow of value via empowered teams produces outsized results for enterprises worldwide. As evidence from AI adoption spreads, it’s clear that organizations that already organize for bounded agency in humans are well-suited to adopting AI effectively and humanely.

The core principles from Team Topologies - organizing and empowering teams around independently-viable services, making cognitive load a key design principle, and making capabilities available via clear “vending machine” interfaces - translate superbly into the AI space by providing guardrails and heuristics for effective AI agency.

In this talk, Matthew Skelton - co-author of the groundbreaking book Team Topologies - shares deep insights about how organizations can find success with AI by using the patterns and principles from Team Topologies, based on experience with hundreds of organizations worldwide.


Speaker

Matthew Skelton

CEO & Principal @Conflux, Co-Author of "Team Topologies", Leader in Modern Organizational Dynamics for Fast Flow

Matthew Skelton is co-author of the award-winning and ground-breaking book Team Topologies, and CEO/CTO at Conflux. The Team Topologies book was rated one of the ‘Best product management books of all time’ by Book Authority and is widely used by organizations worldwide to transform the way they deliver value.

Matthew is one of the foremost leaders in modern organizational dynamics for fast flow, drawing on Team Topologies and related practices to support organizations with transformation towards a sustainable fast flow of value and true business agility. 

A Chartered Engineer (CEng), Matthew brings together principles and practices from multiple disciplines for a holistic approach to digitally-enriched operating models. He combines his experience as a leader and software architect in multiple contexts (GOV.UK, ecommerce, financial services, telecoms, pharma, retail, robotics, etc.) with a strong interest in the human side of organizations for a compassionate and humanistic approach to organizational effectiveness.

Read more
Find Matthew Skelton at:

Date

Tuesday Mar 17 / 10:35AM GMT ( 50 minutes )

Location

Churchill (Ground Fl.)

Topics

organization teams strategy Platform Engineering architecture

Share

From the same track

Session AI/ML

The Ladder Is Missing Rungs: Engineering Progression When AI Ate the Middle

Tuesday Mar 17 / 01:35PM GMT

Career progression in engineering has traditionally followed a predictable path: junior tasks teach fundamentals, mid-level work builds judgment, senior roles require synthesis across systems.

Speaker image - Alasdair Allan

Alasdair Allan

Scientist, Author, Hacker, Maker, Journalist, CTO @Negroni Venture Studios, Interim CTO @Evaro

Session AI

From Copilots to Orchestrators: A 12 Week Playbook for Training Engineering Teams Using AI

Tuesday Mar 17 / 05:05PM GMT

Most engineering teams are stuck treating AI as autocomplete. Engineers have GitHub Copilot installed (or Claude or Cursor or whatever), they're generating snippets faster, but leaders can't connect usage to business outcomes—and developers are shipping code they don't fully understand.

Speaker image - Krys Flores

Krys Flores

Staff Software Engineer @Crunchyroll, Previously @Carta, @Lob, @Simple Habit, and @Nordstromrack.com|HauteLook

Session

Blurring the Lines: Engineering & Data Teams in the Age of AI

Tuesday Mar 17 / 11:45AM GMT

Every senior engineer knows the feeling: a model makes a bad decision, a customer complains, and suddenly you're debugging a system that spans three teams, two pipelines, and a machine learning model nobody fully owns. Where do you even start?

Speaker image - Lada Indra

Lada Indra

Head of Data Platform @Pleo, Previously Head of Data @Legend and Director API Platform BI & Data @Vonage

Session AI Tools

Rethinking Your Engineering Hiring Process & Signals for the AI Era

Tuesday Mar 17 / 02:45PM GMT

AI has distorted the signals we rely on to hire engineers. CVs are increasingly tailored, screening can be rehearsed, tech tests can look “perfect,” and even system design and behavioural answers can be polished in ways that don’t reflect real on-the-job judgement.

Speaker image - Reece Nunn

Reece Nunn

Software Engineering Manager @BBC

Session

Unconference: Building Engineering Teams

Tuesday Mar 17 / 03:55PM GMT