One-to-Many Products, One-to-Many Countries: Scaling Nubank to 127 Million Customers

QCon London 2026

Session architecture

One-to-Many Products, One-to-Many Countries: Scaling Nubank to 127 Million Customers

Monday Mar 16 / 02:45PM GMT, Whittle (3rd Fl.) at The QEII Centre, London

Abstract

Cloud-native tooling and platform engineering promise everything we need to run software at scale: public clouds, infrastructure as code, developer tooling, and well-understood deployment and scaling models that abstract away complexity.

But what happens when business growth outpaces architectural assumptions?

This talk tells the story of how Nubank’s architecture evolved over a decade to support exponential growth, not just in traffic, but in products, regulatory domains and as an engineering organization.

When Nubank expanded from a single product and market into many products and many countries, the generic cloud deployment models and scaling patterns that served us at first became constraining.

We will walk through the challenges that emerged as:

  • The number of products grew rapidly, from credit cards to bank accounts, loans, insurance, investments and more.
  • Regulatory boundaries multiplied across countries.
  • Our horizontal scaling strategy became the bottleneck.

Against this backdrop, we’ll explore some architectural adaptations:

  • Internal architectural concepts to better reason about the system and enable flexible cloud deployment aligned with business needs.
  • System boundaries to reduce blast radius and increase autonomy.
  • Offering platform capabilities as products, hiding complexity from product engineers while providing opinionated “golden paths.”

You’ll leave with practical deployment patterns and concrete examples showing how architectural choices both enabled and constrained business outcomes. Expect to gain insight into treating platform architecture as a first-class strategic concern, not just an operational one, especially in organizations where growth introduces new dimensions of complexity.

Topics

architecture staff+ Platform Engineering cloud
76% senior dev or higher
1:11 speaker ratio
60+ practitioners

QCon London 2026 is a three day conference for senior software engineers, architects and team leads. An international program committee of working engineers selects every session. Patterns and practices, not products and pitches.

Share

From the same track

Monday 16 March

10:35 Fleming (3rd Fl.) Session architecture From DVDs to Global Streaming: How Netflix’s Commerce Architecture Actually Evolved Kasia Trapszo Principal Engineer @Netflix, Leading Architecture for the Commerce Platform 11:45 Fleming (3rd Fl.) Session AI/ML Behind Booking.com's AI Evolution: The Unpolished Story Jabez Eliezer Manuel Principal Engineer @Booking.com - Building Next-Gen AI Platform 13:35 Fleming (3rd Fl.) Session architecture Evolving Wise Architecture to Power a Global Account Andrei Tognolo Staff Engineer @Wise, 19+ Years in Software Engineering, Previously Senior Consultant @ThoughtWorks 14:45 Whittle (3rd Fl.) Session architecture One-to-Many Products, One-to-Many Countries: Scaling Nubank to 127 Million Customers Laís Oliveira Principal Engineer and Platform Engineering Architecture @Nubank 15:55 Rutherford (4th Fl.) Unconference Unconference: Architectures You've Always Wondered About 17:05 Whittle (3rd Fl.) Session Platform Engineering Modernising Retail at Scale: Architecting a Cloud‑to‑Edge Platform for a Global Enterprise Jayesh Bhayani Sr Director Technology @Tesco PLC, Board Member at Tesco Technology and Services Europe, Board Audit Committee Member of Tesco Mobile